#1 DIGITAL LOCATION MANAGEMENT SOFTWARE
Build a 5-Star Reputation with DLM Review Management
Make your business the top choice for both search engines and future customers. With DLM Reviews you gain full control over your reputation: read, respond to, and analyze local reviews across the web on a single, integrated, AI-powered platform.
Get More Local Reviews
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Got locations that need a boost? Invite customers to share their recent experiences online with first-party reviews.
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Bulk-send review invitations via email or text message to customers after a transaction.
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Use templates with customizable URLs to tailor your review requests at scale.
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Get links for QR codes to help local managers invite customers to review on the spot.
Respond to More Reviews, More Easily with AI-Powered Review Assistant
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How can you impress customers, prospects, and search engines? You show them that your business cares!
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Respond to all reviews with ease and at scale, so you make customers feel valued without overstretching your resources.
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Your AI-powered Review Assistant can suggest creative, context-driven review responses for you to edit or approve (and overcome that writer's block)!
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Use your Review Assistant to auto-respond to reviews — in any language — with unmatched speed and efficiency.
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Unified Inbox enables your team to effortlessly read and reply to reviews and social media comments across multiple platforms — all from a single, intuitive dashboard.
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Response library holds templates for your teams to reply quickly and on-brand.
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Expanded Review Directory reach for Financial Services and Food & Beverage customers providing the industries' largest network of tier 1 listing and review directories.
Create Better Experiences With AI-Driven Insights
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Go beyond just tracking ratings and response rates. DLM’s advanced sentiment analysis gives you the “why” behind your ratings and transforms written reviews into actionable insights to become better and better.
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Advanced natural language processing delivers exceptional accuracy and depth, for insights you can rely on.
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Sentiment scores help you spot strengths, weaknesses, trends, and opportunities.
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Filtering capabilities and reviews view let you easily benchmark locations and dig deeper into what’s driving their scores.
Make Light Work for Your Teams
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Gain efficiency and encourage ownership among location managers with smart tools that make it easy for them to manage their online reputation.
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The DLM mobile app helps local managers stay on top of their locations’ reputations on the go
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Customizable alerts let local managers know when to take action, like when negative reviews are posted.
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Approval flows give control over who can reply to reviews, approve responses, or edit templates.